Documentation Style Guide

This document defines the standards for GitLab's documentation content and files.

For broader information about the documentation, see the Documentation guidelines.

For programmatic help adhering to the guidelines, see linting.

See the GitLab handbook for further writing style guidelines that apply to all GitLab content, not just documentation.

Documentation is the single source of truth (SSOT)

Why a single source of truth

The documentation is the SSOT for all information related to the implementation, usage, and troubleshooting of GitLab products and features. It evolves continually, in keeping with new products and features, and with improvements for clarity, accuracy, and completeness.

This policy prevents information silos, ensuring that it remains easy to find information about GitLab products.

It also informs decisions about the kinds of content we include in our documentation.

The documentation is a continually evolving SSOT for all information related to the implementation, usage, and troubleshooting of GitLab products and features.

All information

Include problem-solving actions that may address rare cases or be considered 'risky', so long as proper context is provided in the form of fully detailed warnings and caveats. This kind of content should be included as it could be helpful to others and, when properly explained, its benefits outweigh the risks. If you think you have found an exception to this rule, contact the Technical Writing team.

We will add all troubleshooting information to the documentation, no matter how unlikely a user is to encounter a situation. For the Troubleshooting sections, people in GitLab Support can merge additions themselves.

All media types

Include any media types/sources if the content is relevant to readers. You can freely include or link presentations, diagrams, videos, etc.; no matter who it was originally composed for, if it is helpful to any of our audiences, we can include it.

If you use an image that has a separate source file (for example, a vector or diagram format), link the image to the source file so that it may be reused or updated by anyone.
Do not copy and paste content from other sources unless it is a limited quotation with the source cited. Typically it is better to either rephrase relevant information in your own words or link out to the other source.

No special types

In the software industry, it is a best practice to organize documentation in different types. For example, Divio recommends:

Tutorials
How-to guides
Explanation
Reference (for example, a glossary)

At GitLab, we have so many product changes in our monthly releases that we can't afford to continually update multiple types of information. If we have multiple types, the information will become outdated. Therefore, we have a single template for documentation.

We currently do not distinguish specific document types, although we are open to reconsidering this policy once the documentation has reached a future stage of maturity and quality. If you are reading this, then despite our continual improvement efforts, that point hasn't been reached.

Link instead of summarize

There is a temptation to summarize the information on another page. This will cause the information to live in two places. Instead, link to the SSOT and explain why it is important to consume the information.

Organize by topic, not by type

Beyond top-level audience-type folders (e.g. administration), we organize content by topic, not by type, so that it can be located as easily as possible within the single-source-of-truth (SSOT) section for the subject matter.

For example, do not create groupings of similar media types (e.g. glossaries, FAQs, or sets of all articles or videos).

Such grouping of content by type makes it difficult to browse for the information you need and difficult to maintain up-to-date content. Instead, organize content by its subject (e.g. everything related to CI goes together) and cross-link between any related content.

Docs-first methodology

We employ a docs-first methodology to help ensure that the docs remain a complete and trusted resource, and to make communicating about the use of GitLab more efficient.

If the answer to a question exists in documentation, share the link to the docs instead of rephrasing the information.
When you encounter new information not available in GitLab’s documentation (for example, when working on a support case or testing a feature), your first step should be to create a merge request to add this information to the docs. You can then share the MR in order to communicate this information.

New information that would be useful toward the future usage or troubleshooting of GitLab should not be written directly in a forum or other messaging system, but added to a docs MR and then referenced, as described above. Note that among any other doc changes, you can always add a Troubleshooting section to a doc if none exists, or un-comment and use the placeholder Troubleshooting section included as part of our doc template, if present.

The more we reflexively add useful information to the docs, the more (and more successfully) the docs will be used to efficiently accomplish tasks and solve problems.

If you have questions when considering, authoring, or editing docs, ask the Technical Writing team on Slack in #docs or in GitLab by mentioning the writer for the applicable DevOps stage. Otherwise, forge ahead with your best effort. It does not need to be perfect; the team is happy to review and improve upon your content. Please review the Documentation guidelines before you begin your first documentation MR.

Having a knowledge base in any form that is separate from the documentation would be against the docs-first methodology because the content would overlap with the documentation.

Markdown

All GitLab documentation is written using Markdown.

The documentation website uses GitLab Kramdown as its Markdown rendering engine. For a complete Kramdown reference, see the GitLab Markdown Kramdown Guide.

The gitlab-kramdown Ruby gem will support all GFM markup in the future. That is, all markup that is supported for display in the GitLab application itself. For now, use regular Markdown markup, following the rules in the linked style guide.

Note that Kramdown-specific markup (e.g., {:.class}) will not render properly on GitLab instances under /help.

Hard-coded HTML is valid, although it's discouraged to be used while we have /help. HTML is permitted as long as:

There's no equivalent markup in Markdown.
Advanced tables are necessary.
Special styling is required.
Reviewed and approved by a technical writer.

Markdown Rules

GitLab ensures that the Markdown used across all documentation is consistent, as well as easy to review and maintain, by testing documentation changes with markdownlint. This lint test fails when any document has an issue with Markdown formatting that may cause the page to render incorrectly within GitLab. It will also fail when a document is using non-standard Markdown (which may render correctly, but is not the current standard for GitLab documentation).

Markdown rule `MD044/proper-names` (capitalization)

A rule that could cause confusion is MD044/proper-names, as it might not be immediately clear what caused markdownlint to fail, or how to correct the failure. This rule checks a list of known words, listed in the .markdownlint.json file in each project, to verify that proper capitalization and backticks are used. Words in backticks will be ignored by markdownlint.

In general, product names should follow the exact capitalization of the official names of the products, protocols, etc.

Some examples that will fail if incorrect capitalization is used:

MinIO (needs capital IO)
NGINX (needs all capitals)
runit (needs lowercase r)

Additionally, commands, parameters, values, filenames, etc. must be included in backticks. For example:

"Change the needs keyword in your .gitlab.yml..."
needs is a parameter, and .gitlab.yml is a file, so both need backticks. Additionally, .gitlab.yml will fail markdownlint without backticks as it does not have capital G or L.
"Run git clone to clone a Git repository..."
git clone is a command, so it must be lowercase, while Git is the product, so it must have a capital G.

Structure

Organize by topic, not by type

Because we want documentation to be a SSOT, we should organize by topic, not by type.

Folder structure overview

The documentation is separated by top-level audience folders user, administration, and development (contributing) folders.

Beyond that, we primarily follow the structure of the GitLab user interface or API.

Our goal is to have a clear hierarchical structure with meaningful URLs like docs.gitlab.com/user/project/merge_requests/. With this pattern, you can immediately tell that you are navigating to user-related documentation about Project features; specifically about Merge Requests. Our site's paths match those of our repository, so the clear structure also makes documentation easier to update.

The table below shows what kind of documentation goes where.

Directory	What belongs here
`doc/user/`	User related documentation. Anything that can be done within the GitLab UI goes here, including usage of the `/admin` interface.
`doc/administration/`	Documentation that requires the user to have access to the server where GitLab is installed. The admin settings that can be accessed via GitLab's interface exist under `doc/user/admin_area/`.
`doc/api/`	API related documentation.
`doc/development/`	Documentation related to the development of GitLab, whether contributing code or docs. Related process and style guides should go here.
`doc/legal/`	Legal documents about contributing to GitLab.
`doc/install/`	Contains instructions for installing GitLab.
`doc/update/`	Contains instructions for updating GitLab.
`doc/topics/`	Indexes per topic (`doc/topics/topic-name/index.md`): all resources for that topic.

Working with directories and files

When you create a new directory, always start with an index.md file. Do not use another file name and do not create README.md files.
Do not use special characters and spaces, or capital letters in file names, directory names, branch names, and anything that generates a path.
When creating a new document and it has more than one word in its name, make sure to use underscores instead of spaces or dashes (-). For example, a proper naming would be import_projects_from_github.md. The same rule applies to images.
For image files, do not exceed 100KB.
Do not upload video files to the product repositories. Link or embed videos instead.
There are four main directories, user, administration, api and development.
The doc/user/ directory has five main subdirectories: project/, group/, profile/, dashboard/ and admin_area/.
doc/user/project/ should contain all project related documentation.
doc/user/group/ should contain all group related documentation.
doc/user/profile/ should contain all profile related documentation. Every page you would navigate under /profile should have its own document, i.e. account.md, applications.md, emails.md, etc.
doc/user/dashboard/ should contain all dashboard related documentation.
doc/user/admin_area/ should contain all admin related documentation describing what can be achieved by accessing GitLab's admin interface (not to be confused with doc/administration where server access is required).
1. Every category under /admin/application_settings should have its own document located at doc/user/admin_area/settings/. For example, the Visibility and Access Controls category should have a document located at doc/user/admin_area/settings/visibility_and_access_controls.md.
The doc/topics/ directory holds topic-related technical content. Create doc/topics/topic-name/subtopic-name/index.md when subtopics become necessary. General user- and admin- related documentation, should be placed accordingly.
The directories /workflow/, /university/, and /articles/ have been deprecated and the majority their docs have been moved to their correct location in small iterations.

If you are unsure where a document or a content addition should live, this should not stop you from authoring and contributing. You can use your best judgment and then ask the reviewer of your MR to confirm your decision, and/or ask a technical writer at any stage in the process. The technical writing team will review all documentation changes, regardless, and can move content if there is a better place for it.

Avoid duplication

Do not include the same information in multiple places. Link to a SSOT instead.

References across documents

Give each folder an index.md page that introduces the topic, introduces the pages within, and links to the pages within (including to the index pages of any next-level subpaths).
To ensure discoverability, ensure each new or renamed doc is linked from its higher-level index page and other related pages.
When making reference to other GitLab products and features, link to their respective docs, at least on first mention.
When making reference to third-party products or technologies, link out to their external sites, documentation, and resources.

Structure within documents

Include any and all applicable subsections as described on the structure and template page.
Structure content in alphabetical order in tables, lists, etc., unless there is a logical reason not to (for example, when mirroring the UI or an otherwise ordered sequence).

Language

Use inclusive language and avoid jargon, as well as uncommon words. The docs should be clear and easy to understand.
Do not write in the first person singular. Instead of "I" or "me," use "we," "you," "us," or "one."
Be clear, concise, and stick to the goal of the doc.
Write in US English with US grammar.
Capitalize "G" and "L" in GitLab.
Use title case when referring to:
GitLab Features. For example, Issue Board, Geo, and Runner.
GitLab product tiers. For example, GitLab Core and GitLab Ultimate.
Third-party products. For example, Prometheus, Kubernetes, and Git.
Methods or methodologies. For example, Continuous Integration, Continuous Deployment, Scrum, and Agile.

NOTE: Note: Some features are also objects. For example, "GitLab's Merge Requests support X" and "Create a new merge request for Z."
Avoid use of the future tense:
Instead of "after you execute this command, GitLab will display the result", use "after you execute this command, GitLab displays the result".
Only use the future tense to convey when the action or result will actually occur at a future time.
Do not use contractions:
Instead of "don't," "can't," "doesn't," and so on, use "do not," "cannot," or "does not."
Possible exceptions are cases when a more familiar tone is desired, such as a blog post or other casual context.
Do not use slashes to clump different words together or as a replacement for the word "or":
Instead of "and/or," consider using "or," or use another sensible construction.
Other examples include "clone/fetch," author/assignee," and "namespace/repository name." Break apart any such instances in an appropriate way.
Exceptions to this rule include commonly accepted technical terms such as CI/CD, TCP/IP, and so on.
Do not use "may" and "might" interchangeably:
Use "might" to indicate the probability of something occurring. "If you skip this step, the import process might fail."
Use "may" to indicate giving permission for someone to do something, or consider using "can" instead. "You may select either option on this screen." Or, "you can select either option on this screen."
We recommend avoiding Latin abbreviations, such as "e.g.," "i.e.," or "etc.," as even native users of English might misunderstand them.
Instead of "i.e.", use "that is."
Instead of "e.g.", use "for example."
Instead of "etc.", either use "and so on" or consider editing it out, since it can be vague.

Text

Write in Markdown.
Splitting long lines (preferably up to 100 characters) can make it easier to provide feedback on small chunks of text.
Insert an empty line for new paragraphs.
Use sentence case for titles, headings, labels, menu items, and buttons.
Insert an empty line between different markups (e.g., after every paragraph, header, list, etc). Example:

```md ## Header

Paragraph.

List item 1
List item 2 ```

Emphasis

Use double asterisks (**) to mark a word or text in bold (**bold**).
Use underscore (_) for text in italics (_italic_).
Use greater than (>) for blockquotes.

Punctuation

Check the general punctuation rules for the GitLab documentation on the table below. Check specific punctuation rules for lists below.

Rule	Example
Always end full sentences with a period.	For a complete overview, read through this document.
Always add a space after a period when beginning a new sentence	For a complete overview, check this doc. For other references, check out this guide.
Do not use double spaces.	---
Do not use tabs for indentation. Use spaces instead. You can configure your code editor to output spaces instead of tabs when pressing the tab key.	---
Use serial commas ("Oxford commas") before the final 'and/or' in a list.	You can create new issues, merge requests, and milestones.
Always add a space before and after dashes when using it in a sentence (for replacing a comma, for example).	You should try this - or not.
Always use lowercase after a colon.	Related Issues: a way to create a relationship between issues.

Placeholder text

Often in examples, a writer will provide a command or configuration that is complete apart from a value specific to the reader.

In these cases, use < and > to call out where a reader must replace text with their own value.

For example:

cp <your_source_directory> <your_destination_directory>

Lists

Always start list items with a capital letter, unless they are parameters or commands that are in backticks, or similar.
Always leave a blank line before and after a list.
Begin a line with spaces (not tabs) to denote a nested subitem.

Ordered vs. unordered lists

Only use ordered lists when their items describe a sequence of steps to follow.

Do:

These are the steps to do something:

1. First, do the first step.
1. Then, do the next step.
1. Finally, do the last step.

Don't:

This is a list of available features:

1. Feature 1
1. Feature 2
1. Feature 3

Markup

Use dashes (-) for unordered lists instead of asterisks (*).
Prefix 1. to every item in an ordered list. When rendered, the list items will appear with sequential numbering automatically.

Punctuation

Do not add commas (,) or semicolons (;) to the end of list items.
Only add periods to the end of a list item if the item consists of a complete sentence. The definition of full sentence is: "a complete sentence always contains a verb, expresses a complete idea, and makes sense standing alone".
Be consistent throughout the list: if the majority of the items do not end in a period, do not end any of the items in a period, even if they consist of a complete sentence. The opposite is also valid: if the majority of the items end with a period, end all with a period.
Separate list items from explanatory text with a colon (:). For example:

```md The list is as follows:

First item: this explains the first item.
Second item: this explains the second item. ```

Examples:

Do:

First list item
Second list item
Third list item

Don't:

First list item
Second list item
Third list item.

Do:

Let's say this is a complete sentence.
Let's say this is also a complete sentence.
Not a complete sentence.

Don't (vary use of periods; majority rules):

Let's say this is a complete sentence.
Let's say this is also a complete sentence.
Not a complete sentence

Nesting inside a list item

It is possible to nest items under a list item, so that they render with the same indentation as the list item. This can be done with:

Code blocks
Blockquotes
Alert boxes
Images

Items nested in lists should always align with the first character of the list item. In unordered lists (using -), this means two spaces for each level of indentation:

- Unordered list item 1

  A line nested using 2 spaces to align with the `U` above.

- Unordered list item 2

  > A quote block that will nest
  > inside list item 2.

- Unordered list item 3

  ```text
  a codeblock that will next inside list item 3
  ```

- Unordered list item 4

  ![an image that will nest inside list item 4](image.png)

For ordered lists, use three spaces for each level of indentation:

1. Ordered list item 1

   A line nested using 3 spaces to align with the `O` above.

1. Ordered list item 2

   > A quote block that will nest
   > inside list item 2.

1. Ordered list item 3

   ```text
   a codeblock that will next inside list item 3
   ```

1. Ordered list item 4

   ![an image that will nest inside list item 4](image.png)

You can nest full lists inside other lists using the same rules as above. If you wish to mix types, that is also possible, as long as you don't mix items at the same level:

1. Ordered list item one.
1. Ordered list item two.
   - Nested unordered list item one.
   - Nested unordered list item two.
1. Ordered list item three.

- Unordered list item one.
- Unordered list item two.
  1. Nested ordered list item one.
  1. Nested ordered list item two.
- Unordered list item three.

Quotes

Valid for Markdown content only, not for frontmatter entries:

Standard quotes: double quotes ("). Example: "This is wrapped in double quotes".
Quote within a quote: double quotes (") wrap single quotes ('). Example: "I am 'quoting' something within a quote".

For other punctuation rules, please refer to the GitLab UX guide.

Headings

Add only one H1 in each document, by adding # at the beginning of it (when using Markdown). The h1 will be the document <title>.
Start with an h2 (##), and respect the order h2 > h3 > h4 > h5 > h6. Never skip the hierarchy level, such as h2 > h4
Avoid putting numbers in headings. Numbers shift, hence documentation anchor links shift too, which eventually leads to dead links. If you think it is compelling to add numbers in headings, make sure to at least discuss it with someone in the Merge Request.
Avoid using symbols and special chars in headers. Whenever possible, they should be plain and short text.
Avoid adding things that show ephemeral statuses. For example, if a feature is considered beta or experimental, put this info in a note, not in the heading.
When introducing a new document, be careful for the headings to be grammatically and syntactically correct. Mention an assigned technical writer (TW) for review. This is to ensure that no document with wrong heading is going live without an audit, thus preventing dead links and redirection issues when corrected.
Leave exactly one blank line before and after a heading.
Do not use links in headings.
Add the corresponding product badge according to the tier the feature belongs.
Use sentence case in headings. Do not capitalize the words of the title, unless it refers to a product feature. For example, capitalizing "issues" is acceptable in ## What you can do with GitLab Issues, but not in ## Closing multiple issues.

Links

Use inline link Markdown markup [Text](https://example.com). It's easier to read, review, and maintain. Do not use [Text][identifier].
Use meaningful anchor texts. E.g., instead of writing something like Read more about GitLab Issue Boards [here](LINK), write Read more about [GitLab Issue Boards](LINK).

Links to internal documentation

To link to internal documentation, use relative links, not full URLs. Use ../ to navigate to high-level directories. Links should not refer to root.

Don't:

md [Geo Troubleshooting](https://docs.gitlab.com/ee/administration/geo/replication/troubleshooting.html) [Geo Troubleshooting](/ee/administration/geo/replication/troubleshooting.md)

Do:

md [Geo Troubleshooting](../../geo/replication/troubleshooting.md)

Always add the file name file.md at the end of the link with the .md extension, not .html.

Don't:

md [merge requests](../../merge_requests/) [issues](../../issues/tags.html) [issue tags](../../issues/tags.html#stages)

Do:

md [merge requests](../../merge_requests/index.md) [issues](../../issues/tags.md) [issue tags](../../issues/tags.md#stages)

Using the Markdown extension is necessary for the /help section of GitLab.

Links requiring permissions

Don't link directly to:

Confidential issues.
Project features that require special permissions to view.

These will fail for:

Those without sufficient permissions.
Automated link checkers.

Instead:

To reduce confusion, mention in the text that the information is either:
Contained in a confidential issue.
Requires special permission to a project to view.
Provide a link in back ticks (`) so that those with access to the issue can easily navigate to it.

Example:

For more information, see the [confidential issue](../../user/project/issues/confidential_issues.md) `https://gitlab.com/gitlab-org/gitlab-foss/issues/<issue_number>`.

To indicate the steps of navigation through the UI:

Use the exact word as shown in the UI, including any capital letters as-is.
Use bold text for navigation items and the char "greater than" (>) as separator (e.g., Navigate to your project's **Settings > CI/CD** ).
If there are any expandable menus, make sure to mention that the user needs to expand the tab to find the settings you're referring to (e.g., Navigate to your project's **Settings > CI/CD** and expand **General pipelines**).

Images

Place images in a separate directory named img/ in the same directory where the .md document that you're working on is located.
Images should have a specific, non-generic name that will differentiate and describe them properly.
Always add to the end of the file name the GitLab release version number corresponding to the release milestone the image was added to, or corresponding to the release the screenshot was taken from, using the format image_name_vX_Y.png. (Introduced in GitLab 12.1.)
For example, for a screenshot taken from the pipelines page of GitLab 11.1, a valid name is pipelines_v11_1.png. If you're adding an illustration that does not include parts of the UI, add the release number corresponding to the release the image was added to. Example, for an MR added to 11.1's milestone, a valid name for an illustration is devops_diagram_v11_1.png.
Keep all file names in lower case.
Consider using PNG images instead of JPEG.
Compress all images with https://pngquant.org/ or similar tool.
Compress gifs with https://ezgif.com/optimize or similar tool.
Images should be used (only when necessary) to illustrate the description of a process, not to replace it.
Max image size: 100KB (gifs included).
See also how to link and embed videos to illustrate the docs.

Inside the document:

The Markdown way of using an image inside a document is: ![Proper description what the image is about](img/document_image_title_vX_Y.png)
Always use a proper description for what the image is about. That way, when a browser fails to show the image, this text will be used as an alternative description.
If a heading is placed right after an image, always add three dashes (---) between the image and the heading.

Remove image shadow

All images displayed on the GitLab Docs site have a box shadow by default. To remove the box shadow, use the image class .image-noshadow applied directly to an HTML img tag:

<img src="path/to/image.jpg" alt="Alt text (required)" class="image-noshadow">

Videos

Adding GitLab's existing YouTube video tutorials to the documentation is highly encouraged, unless the video is outdated. Videos should not replace documentation, but complement or illustrate it. If content in a video is fundamental to a feature and its key use cases, but this is not adequately covered in the documentation, add this detail to the documentation text or create an issue to review the video and do so.

Do not upload videos to the product repositories. Link or embed them instead.

Link to video

To link out to a video, include a YouTube icon so that readers can quickly and easily scan the page for videos before reading:

<i class="fa fa-youtube-play youtube" aria-hidden="true"></i>
For an overview, see [Video Title](link-to-video).

You can link any up-to-date video that is useful to the GitLab user.

Embed videos

Introduced in GitLab 12.1.

The GitLab Docs site supports embedded videos.

You can only embed videos from GitLab's official YouTube account. For videos from other sources, link them instead.

In most cases, it is better to link to video instead, because an embed takes up a lot of space on the page and can be distracting to readers.

To embed a video, follow the instructions below and make sure you have your MR reviewed and approved by a technical writer.

Copy the code below and paste it into your Markdown file. Leave a blank line above and below it. Do NOT edit the code (don't remove or add any spaces, etc).
On YouTube, visit the video URL you want to display. Copy the regular URL from your browser (https://www.youtube.com/watch?v=VIDEO-ID) and replace the video title and link in the line under <div class="video-fallback">.
On YouTube, click Share, then Embed.
Copy the <iframe> source (src) URL only (https://www.youtube.com/embed/VIDEO-ID), and paste it, replacing the content of the src field in the iframe tag.

leave a blank line here
<div class="video-fallback">
  See the video: <a href="https://www.youtube.com/watch?v=MqL6BMOySIQ">Video title</a>.
</div>
<figure class="video-container">
  <iframe src="https://www.youtube.com/embed/MqL6BMOySIQ" frameborder="0" allowfullscreen="true"> </iframe>
</figure>
leave a blank line here

This is how it renders on the GitLab Docs site:

See the video: What is GitLab.

Notes:

The figure tag is required for semantic SEO and the video_container class is necessary to make sure the video is responsive and displays nicely on different mobile devices.

The <div class="video-fallback"> is a fallback necessary for GitLab's /help, as GitLab's Markdown processor does not support iframes. It's hidden on the docs site but will be displayed on GitLab's /help.

Code blocks

Always wrap code added to a sentence in inline code blocks (`). E.g., .gitlab-ci.yml, git add ., CODEOWNERS, only: [master]. File names, commands, entries, and anything that refers to code should be added to code blocks. To make things easier for the user, always add a full code block for things that can be useful to copy and paste, as they can easily do it with the button on code blocks.
Add a blank line above and below code blocks.
For regular code blocks, always use a highlighting class corresponding to the language for better readability. Examples:

~~~md ruby Ruby code

js JavaScript code

md [Markdown code example](example.md)

text Code or text for which no specific highlighting class is available. ~~~

To display raw Markdown instead of rendered Markdown, you can use triple backticks with md, like the Markdown code example above, unless you want to include triple backticks in the code block as well. In that case, use triple tildes (~~~) instead.
For a complete reference on code blocks, check the Kramdown guide.

Alert boxes

Whenever you need to call special attention to particular sentences, use the following markup for highlighting.

Note that the alert boxes only work for one paragraph only. Multiple paragraphs, lists, headers, etc will not render correctly. For multiple lines, use blockquotes instead.

Alert boxes only render on the GitLab Docs site (https://docs.gitlab.com). Within GitLab itself, they will appear as plain Markdown text (like the examples above the rendered versions, below).

Note

Notes catch the eye of most readers, and therefore should be used very sparingly. In most cases, content considered for a note should be included:

As just another sentence in the previous paragraph or the most-relevant paragraph.
As its own standalone paragraph.
As content under a new subheading that introduces the topic, making it more visible/findable.

When to use

Use a note when there is a reason that most or all readers who browse the section should see the content. That is, if missed, it’s likely to cause major trouble for a minority of users or significant trouble for a majority of users.

Weigh the costs of distracting users to whom the content is not relevant against the cost of users missing the content if it were not expressed as a note.

NOTE: **Note:**
This is something to note.

How it renders on the GitLab Docs site:

NOTE: Note: This is something to note.

Tip

TIP: **Tip:**
This is a tip.

How it renders on the GitLab Docs site:

TIP: Tip: This is a tip.

Caution

CAUTION: **Caution:**
This is something to be cautious about.

How it renders on the GitLab Docs site:

CAUTION: Caution: This is something to be cautious about.

Danger

DANGER: **Danger:**
This is a breaking change, a bug, or something very important to note.

How it renders on the GitLab Docs site:

DANGER: Danger: This is a breaking change, a bug, or something very important to note.

Blockquotes

For highlighting a text within a blue blockquote, use this format:

> This is a blockquote.

which renders on the GitLab Docs site as:

This is a blockquote.

If the text spans across multiple lines it's OK to split the line.

For multiple paragraphs, use the symbol > before every line:

> This is the first paragraph.
>
> This is the second paragraph.
>
> - This is a list item
> - Second item in the list

Which renders to:

This is the first paragraph.

This is the second paragraph.

This is a list item

Second item in the list

Terms

To maintain consistency through GitLab documentation, the following guides documentation authors on agreed styles and usage of terms.

Describing UI elements

The following are styles to follow when describing UI elements on a screen:

For elements with a visible label, use that label in bold with matching case. For example, the **Cancel** button.
For elements with a tooltip or hover label, use that label in bold with matching case. For example, the **Add status emoji** button.

Verbs for UI elements

The following are recommended verbs for specific uses.

Recommended	Used for	Alternatives
"click"	buttons, links, menu items	"hit", "press", "select"
"check"	checkboxes	"enable", "click", "press"
"select"	dropdowns	"pick"
"expand"	expandable sections	"open"

Other Verbs

Recommended	Used for	Alternatives
"go"	making a browser go to location	"navigate", "open"

GitLab versions and tiers

Tagged and released versions of GitLab documentation are available:

In the documentation archives.
At the /help URL for any GitLab installation.

The version introducing a new feature is added to the top of the topic in the documentation to provide a helpful link back to how the feature was developed.

Text for documentation requiring version text

For features that need to declare the GitLab version that the feature was introduced. Text similar to the following should be added immediately below the heading as a blockquote:

```md

Introduced in GitLab 11.3. ```

Whenever possible, version text should have a link to the issue, merge request, or epic that introduced the feature. An issue is preferred over a merge request, and a merge request is preferred over an epic. For example:

```md

Introduced in GitLab 11.3. ```

If the feature is only available in GitLab Enterprise Edition, mention the paid tier the feature is available in:

```md

Introduced in GitLab Starter 11.3. ```

Removing version text

Over time, version text will reference a progressively older version of GitLab. In cases where version text refers to versions of GitLab four or more major versions back, consider removing the text.

For example, if the current major version is 11.x, version text referencing versions of GitLab 7.x and older are candidates for removal.

NOTE: Note: This guidance applies to any text that mentions a GitLab version, not just "Introduced in... " text. Other text includes deprecation notices and version-specific how-to information.

Product badges

When a feature is available in EE-only tiers, add the corresponding tier according to the feature availability:

For GitLab Core and GitLab.com Free: **(CORE)**.
For GitLab Starter and GitLab.com Bronze: **(STARTER)**.
For GitLab Premium and GitLab.com Silver: **(PREMIUM)**.
For GitLab Ultimate and GitLab.com Gold: **(ULTIMATE)**.

To exclude GitLab.com tiers (when the feature is not available in GitLab.com), add the keyword "only":

For GitLab Core: **(CORE ONLY)**.
For GitLab Starter: **(STARTER ONLY)**.
For GitLab Premium: **(PREMIUM ONLY)**.
For GitLab Ultimate: **(ULTIMATE ONLY)**.

For GitLab.com only tiers (when the feature is not available for self-hosted instances):

For GitLab Free and higher tiers: **(FREE ONLY)**.
For GitLab Bronze and higher tiers: **(BRONZE ONLY)**.
For GitLab Silver and higher tiers: **(SILVER ONLY)**.
For GitLab Gold: **(GOLD ONLY)**.

The tier should be ideally added to headers, so that the full badge will be displayed. However, it can be also mentioned from paragraphs, list items, and table cells. For these cases, the tier mention will be represented by an orange question mark that will show the tiers on hover.

For example:

**(STARTER)** renders as (STARTER)
**(STARTER ONLY)** renders as (STARTER ONLY)
**(SILVER ONLY)** renders as (SILVER ONLY)

The absence of tiers' mentions mean that the feature is available in GitLab Core, GitLab.com Free, and all higher tiers.

How it works

Introduced by !244, the special markup **(STARTER)** will generate a span element to trigger the badges and tooltips (<span class="badge-trigger starter">). When the keyword "only" is added, the corresponding GitLab.com badge will not be displayed.

Specific sections

Certain styles should be applied to specific sections. Styles for specific sections are outlined below.

GitLab Restart

There are many cases that a restart/reconfigure of GitLab is required. To avoid duplication, link to the special document that can be found in doc/administration/restart_gitlab.md. Usually the text will read like:

Save the file and [reconfigure GitLab](../../administration/restart_gitlab.md)
for the changes to take effect.

If the document you are editing resides in a place other than the GitLab CE/EE doc/ directory, instead of the relative link, use the full path: https://docs.gitlab.com/ce/administration/restart_gitlab.html. Replace reconfigure with restart where appropriate.

Installation guide

Ruby: In step 2 of the installation guide, we install Ruby from source. Whenever there is a new version that needs to be updated, remember to change it throughout the codeblock and also replace the sha256sum (it can be found in the downloads page of the Ruby website).

Configuration documentation for source and Omnibus installations

GitLab currently officially supports two installation methods: installations from source and Omnibus packages installations.

Whenever there is a setting that is configurable for both installation methods, prefer to document it in the CE docs to avoid duplication.

Configuration settings include:

Settings that touch configuration files in config/.
NGINX settings and settings in lib/support/ in general.

When there is a list of steps to perform, usually that entails editing the configuration file and reconfiguring/restarting GitLab. In such case, follow the style below as a guide:

**For Omnibus installations**

1. Edit `/etc/gitlab/gitlab.rb`:

   ```ruby
   external_url "https://gitlab.example.com"
   ```

1. Save the file and [reconfigure] GitLab for the changes to take effect.

---

**For installations from source**

1. Edit `config/gitlab.yml`:

   ```yaml
   gitlab:
     host: "gitlab.example.com"
   ```

1. Save the file and [restart] GitLab for the changes to take effect.

[reconfigure]: path/to/administration/restart_gitlab.md#omnibus-gitlab-reconfigure
[restart]: path/to/administration/restart_gitlab.md#installations-from-source

In this case:

Before each step list the installation method is declared in bold.
Three dashes (---) are used to create a horizontal line and separate the two methods.
The code blocks are indented one or more spaces under the list item to render correctly.
Different highlighting languages are used for each config in the code block.
The GitLab Restart section is used to explain a required restart/reconfigure of GitLab.

Feature flags

Sometimes features are shipped with feature flags, either:

On by default, but providing the option to turn the feature off.
Off by default, but providing the option to turn the feature on.

When documenting feature flags for a feature, include:

Why a feature flag is necessary. Some of the reasons are outlined in the handbook.
That administrative access is required to make a feature flag change.
What to ask for when requesting a change to a feature flag's state.

NOTE: Note: The Product Manager for the relevant group must review and approve the addition or removal of any mentions of using feature flags before the doc change is merged.

The following is sample text for adding feature flag documentation for a feature:

### Disabling the feature

This feature comes with the `:feature_flag` feature flag enabled by default. However, in some cases
this feature is incompatible with old configuration. To turn off the feature while configuration is
migrated, ask a GitLab administrator with Rails console access to run the following command:

```ruby
Feature.disable(:feature_flag)
```

For guidance on developing with feature flags, see Feature flags in development of GitLab.

API

Here is a list of must-have items. Use them in the exact order that appears on this document. Further explanation is given below.

Every method must have the REST API request. For example:

GET /projects/:id/repository/branches

Every method must have a detailed description of the parameters.
Every method must have a cURL example.
Every method must have a response body (in JSON format).

API topic template

The following can be used as a template to get started:

## Descriptive title

One or two sentence description of what endpoint does.

```text
METHOD /endpoint
```

| Attribute   | Type     | Required | Description           |
|:------------|:---------|:---------|:----------------------|
| `attribute` | datatype | yes/no   | Detailed description. |
| `attribute` | datatype | yes/no   | Detailed description. |

Example request:

```sh
curl --header "PRIVATE-TOKEN: <your_access_token>" 'https://gitlab.example.com/api/v4/endpoint?parameters'
```

Example response:

```json
[
  {
  }
]
```

Fake tokens

There may be times where a token is needed to demonstrate an API call using cURL or a variable used in CI. It is strongly advised not to use real tokens in documentation even if the probability of a token being exploited is low.

You can use the following fake tokens as examples.

Token type	Token value
Private user token	`<your_access_token>`
Personal access token	`n671WNGecHugsdEDPsyo`
Application ID	`2fcb195768c39e9a94cec2c2e32c59c0aad7a3365c10892e8116b5d83d4096b6`
Application secret	`04f294d1eaca42b8692017b426d53bbc8fe75f827734f0260710b83a556082df`
CI/CD variable	`Li8j-mLUVA3eZYjPfd_H`
Specific Runner token	`yrnZW46BrtBFqM7xDzE7dddd`
Shared Runner token	`6Vk7ZsosqQyfreAxXTZr`
Trigger token	`be20d8dcc028677c931e04f3871a9b`
Webhook secret token	`6XhDroRcYPM5by_h-HLY`
Health check token	`Tu7BgjR9qeZTEyRzGG2P`
Request profile token	`7VgpS4Ax5utVD2esNstz`

Method description

Use the following table headers to describe the methods. Attributes should always be in code blocks using backticks (`).

| Attribute | Type | Required | Description |
|:----------|:-----|:---------|:------------|

Rendered example:

Attribute	Type	Required	Description
`user`	string	yes	The GitLab username

cURL commands

Use https://gitlab.example.com/api/v4/ as an endpoint.
Wherever needed use this personal access token: <your_access_token>.
Always put the request first. GET is the default so you don't have to include it.
Use double quotes to the URL when it includes additional parameters.
Prefer to use examples using the personal access token and don't pass data of username and password.

Methods	Description
`--header "PRIVATE-TOKEN: <your_access_token>"`	Use this method as is, whenever authentication needed
`--request POST`	Use this method when creating new objects
`--request PUT`	Use this method when updating existing objects
`--request DELETE`	Use this method when removing existing objects

cURL Examples

Below is a set of cURL examples that you can use in the API documentation.

Simple cURL command

Get the details of a group:

curl --header "PRIVATE-TOKEN: <your_access_token>" https://gitlab.example.com/api/v4/groups/gitlab-org

cURL example with parameters passed in the URL

Create a new project under the authenticated user's namespace:

curl --request POST --header "PRIVATE-TOKEN: <your_access_token>" "https://gitlab.example.com/api/v4/projects?name=foo"

Post data using cURL's `--data`

Instead of using --request POST and appending the parameters to the URI, you can use cURL's --data option. The example below will create a new project foo under the authenticated user's namespace.

curl --data "name=foo" --header "PRIVATE-TOKEN: <your_access_token>" "https://gitlab.example.com/api/v4/projects"

Post data using JSON content

Note: In this example we create a new group. Watch carefully the single and double quotes.

curl --request POST --header "PRIVATE-TOKEN: <your_access_token>" --header "Content-Type: application/json" --data '{"path": "my-group", "name": "My group"}' https://gitlab.example.com/api/v4/groups

Post data using form-data

Instead of using JSON or urlencode you can use multipart/form-data which properly handles data encoding:

curl --request POST --header "PRIVATE-TOKEN: <your_access_token>" --form "title=ssh-key" --form "key=ssh-rsa AAAAB3NzaC1yc2EA..." https://gitlab.example.com/api/v4/users/25/keys

The above example is run by and administrator and will add an SSH public key titled ssh-key to user's account which has an id of 25.

Escape special characters

Spaces or slashes (/) may sometimes result to errors, thus it is recommended to escape them when possible. In the example below we create a new issue which contains spaces in its title. Observe how spaces are escaped using the %20 ASCII code.

curl --request POST --header "PRIVATE-TOKEN: <your_access_token>" "https://gitlab.example.com/api/v4/projects/42/issues?title=Hello%20Dude"

Use %2F for slashes (/).

Pass arrays to API calls

The GitLab API sometimes accepts arrays of strings or integers. For example, to restrict the sign-up e-mail domains of a GitLab instance to *.example.com and example.net, you would do something like this:

curl --request PUT --header "PRIVATE-TOKEN: <your_access_token>" --data "domain_whitelist[]=*.example.com" --data "domain_whitelist[]=example.net" https://gitlab.example.com/api/v4/application/settings

Keys	Action
`?`	Open this help
`n`	Next page
`p`	Previous page
`s`	Search

Documentation Style Guide

Documentation is the single source of truth (SSOT)

Why a single source of truth

All information

All media types

No special types

Link instead of summarize

Organize by topic, not by type

Docs-first methodology

Markdown

Markdown Rules

Markdown rule MD044/proper-names (capitalization)

Structure

Organize by topic, not by type

Folder structure overview

Working with directories and files

Avoid duplication

References across documents

Structure within documents

Language

Text

Emphasis

Punctuation

Placeholder text

Lists

Ordered vs. unordered lists

Markup

Punctuation

Nesting inside a list item

Quotes

Headings

Links

Links to internal documentation

Links requiring permissions

Navigation

Images

Remove image shadow

Videos

Link to video

Embed videos

Code blocks

Alert boxes

Note

When to use

Tip

Caution

Danger

Blockquotes

Terms

Describing UI elements

Verbs for UI elements

Other Verbs

GitLab versions and tiers

Text for documentation requiring version text

Removing version text

Product badges

How it works

Specific sections

GitLab Restart

Installation guide

Configuration documentation for source and Omnibus installations

Feature flags

API

API topic template

Fake tokens

Method description

cURL commands

cURL Examples

Simple cURL command

cURL example with parameters passed in the URL

Post data using cURL's --data

Post data using JSON content

Post data using form-data

Escape special characters

Pass arrays to API calls

Markdown rule `MD044/proper-names` (capitalization)

Post data using cURL's `--data`