How to unlock a locked user from the command line
After six failed login attempts a user gets in a locked state.
To unlock a locked user:
- SSH into your GitLab server.
- Start a Ruby on Rails console:
```sh ## For Omnibus GitLab sudo gitlab-rails console production
## For installations from source sudo -u git -H bundle exec rails console RAILS_ENV=production ```
- Find the user to unlock. You can search by email or ID.
ruby
user = User.find_by(email: 'admin@local.host')
or
ruby
user = User.where(id: 1).first
- Unlock the user:
ruby
user.unlock_access!
- Exit the console with Ctrl+d
The user should now be able to log in.